Contact Bed Bath and Beyond Customer Service
Bed Bath and Beyond Phone Numbers and Emails
Toll-Free Number:
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(800) 843-2446
Customer Service:
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(512) 474-2288Austin, Texas, USA
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(844) 271-2757Bed Bath And Beyond MasterCard
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(888) 819-1918Bed Bath And Beyond MasterCard (TDD/TTY)
Bed Bath and Beyond Emails:
Bed Bath and Beyond Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bed Bath and Beyond Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Bed Bath and Beyond is (844) 271-2757. 41% of consumers used this number to address their issues and concerns. Meanwhile, 20% of users reported contacting a real person successfully by dialing the phone number (512) 474-2288.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Bed Bath and Beyond may ask you for the following information to identify you as a customer: email, first and last name or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bed Bath and Beyond Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Bed Bath and Beyond is (844) 271-2757. 41% of consumers used this number to address their issues and concerns. Meanwhile, 20% of users reported contacting a real person successfully by dialing the phone number (512) 474-2288.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Bed Bath and Beyond may ask you for the following information to identify you as a customer: email, first and last name or order id or tracking no.
People call Bed Bath and Beyond mainly because of request for information, product/ service, shipping and delivery.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Bed Bath and Beyond is facebook@bedbath.com. 49% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Bed Bath and Beyond Customer Serive?
Most Popular Number:
| Total calls: 206 | Issues resolved: 11 | Last call: Mar 5, 2026 |
Contact Information
Bed Bath and Beyond Website:
Bed Bath and Beyond Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Sunday: 7:00am - 12:00am (Eastern Time)
Other Locations:
715 Morris Turnpike
Springfield, New Jersey 07081
United States
97 Warren St
New York, New York 10007
United States
3100 14th Street Northwest
Washington, District of Columbia 20010
United States
Bed Bath and Beyond Customer Service Reviews
I was hung up on after waiting over one hour on hold by Ivan. I followed all instructions and submitted photos of the defective item, and he hung up on me after all that. Just terrible customer service, at least by him.
Over an hour wait to get to talk to customer service. Could not understand the person trying to help me.
I received a large order that was missing an item. Couldn't reach customer service.
No one helped me thru the text app. Called back many times to find out wait time was 113 minutes. Finally one gave the option for a call back. After 3 hours I received a call from customer service.
Finally a person!!! She was excellent in resolving my issue.
I should receive a replacement for the lost cushion set. I feel confident that I will!!!
I ordered two very expensive lamps. They came with missing pots and chipped toppers.
I just want the pot so I can fix my lamps and I have yet to hear.
How Good is Bed Bath and Beyond's Customer Service?
Summary of Bed Bath and Beyond Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bed Bath and Beyond?
Shipping and Delivery Question:
- “Wrong shipping addresses on 4 orders”
- “Did not receive package”
- “Track shipment”
Request for Information Question:
- “Discuss refund of cancelled assembly”
- “Question concerning bar stool”
- “Question about a gift card”
Product/ Service Question:
- “Product question”
- “Warranty”
- “Received coat rack, pieces broken, bolt holes stripped”
Return/ Replace Question:
- “My return was sent back to me”
- “Change an order just placed”
- “Replacement of chair wings”
Payments and Charges Question:
- “Credit card info”
- “I paid for assembly, when can I expect it”
- “Discount”
Activation/ Cancellation Question:
- “I need to cancel an order I just placed”
- “Cancelled order”
- “Would like to cancel an order”
Cards Question:
- “A gift card”
- “Gift card”
- “Check gift card balance”
Refund Question:
- “Full refund request”
- “Missing refund”
- “Refund item not received when promised”
Account Question:
- “Cannot track or verify order, already has my money”
- “Account issue”
- “Rewards”
Staff Question:
- “Rude and defective item”
- “Customer service”
- “Appauling Customer Service”
Website/ Application Question:
- “Cannot understand the description on website”
- “Need installation of an item I purchased.”
- “I can’t get on the website to order 4 plates of Red Vanilla classic white”
Employment Question:
- “Need W2 for Income tax return. I never got it.”
- “W2”
- “W-2”
Other Question:
- “Can’t place a order”
- “Customer”
- “Only got one of set of items for 2,”
Compare Bed Bath and Beyond Customer Service To
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