Contact Bed Bath and Beyond Customer Service
Bed Bath and Beyond Phone Numbers and Emails
Toll-Free Number:
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(800) 462-3966
Customer Service:
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(512) 474-2288Austin, Texas, USA
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(844) 271-2757Bed Bath And Beyond MasterCard
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(888) 819-1918Bed Bath And Beyond MasterCard (TDD/TTY)
Bed Bath and Beyond Emails:
How to Contact Bed Bath and Beyond Customer Serive?
Most Popular Number:
| Total calls: 5 871 | Issues resolved: 182 | Last call: Jun 13, 2025 |
Bed Bath and Beyond Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bed Bath and Beyond Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Bed Bath and Beyond is 8004623966. 82% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 29% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Bed Bath and Beyond may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Bed Bath and Beyond Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Bed Bath and Beyond is 8004623966. 82% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 29% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Bed Bath and Beyond may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
People call Bed Bath and Beyond mainly because of request for information, product/ service, shipping and delivery.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Bed Bath and Beyond is facebook@bedbath.com. 50% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Bed Bath and Beyond Website:
Bed Bath and Beyond Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Sunday: 7:00am - 12:00am (Eastern Time)
Other Locations:
715 Morris Turnpike
Springfield, New Jersey 07081
United States
97 Warren St
New York, New York 10007
United States
3100 14th Street Northwest
Washington, District of Columbia 20010
United States
Bed Bath and Beyond Customer Service Reviews
Poor customer service. I do no recommend doing business with this company. This is my first bad review for any company.
Answer the phone. Answer the phone.
Poor customer service. Poor customer service.
Poor customer service. Poor customer service.
Still looking to purchase a leg that broke off on a very expensive credenza. Which was too big to only put five legs very sloppy workmanship and not very sturdy to begin with.
How Good is Bed Bath and Beyond's Customer Service?
Summary of Bed Bath and Beyond Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bed Bath and Beyond?
Shipping and Delivery Question:
- “Never received my package”
- “Wrong delivery address”
- “Shipping”
Request for Information Question:
- “Assistance with order”
- “Ask about a product”
- “Question about shipping”
Product/ Service Question:
- “Recently purchased patio furniture”
- “Recent patio furniture purchase.”
- “Complaint”
Return/ Replace Question:
- “Return”
- “Need to make a return and order number is not listed on my account”
- “A return - product advertised as 28 inches and it is barely 20 inches”
Payments and Charges Question:
- “Fraud”
- “Resolve issue with charge for product that was returned and still being charged for”
- “Order umbrella base by invoice sent to wrong email”
Activation/ Cancellation Question:
- “Cancel an order”
- “Your ange person cancelled on me at the last minute. The person who puts furniture together I want a refund”
- “Cancel a order”
Cards Question:
- “Check gift card balance”
- “Gift card”
- “Redo redeem a gift card”
Refund Question:
- “Refund”
- “Wondering when I will get my refund back”
- “Refund status”
Account Question:
- “Rewards”
- “Balance inquiry”
- “Get account balanced”
Staff Question:
- “Customer service”
- “Appauling Customer Service”
- “Customer service issue”
Website/ Application Question:
- “I can’t get on the website to order 4 plates of Red Vanilla classic white”
- “Order online”
- “I placed an order, want to make sure it’s a real website”
Employment Question:
- “Need W2 for Income tax return. I never got it.”
- “W2”
- “W-2”
Other Question:
- “Trying to order table and process is spooning”
- “You didn't put 20 percent off my order”
- “32538986”
Compare Bed Bath and Beyond Customer Service To
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