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Contact Bed Bath and Beyond Customer Service

Bed Bath and Beyond Phone Numbers and Emails

Toll-Free Number:

  • (800) 462-3966
Call customer service
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Customer Service:

  • (512) 474-2288
    Austin, Texas, USA
  • (844) 271-2757
    Bed Bath And Beyond MasterCard
  • (888) 819-1918
    Bed Bath And Beyond MasterCard (TDD/TTY)
  • (208) 344-8886
    Boise, Idaho, USA
  • (781) 849-8030
    Braintree, Massachusetts, USA
  • (614) 428-4347
    Columbus, Ohio, USA
  • (954) 227-8617
    Coral Springs, Florida, USA
  • (703) 578-3374
    Falls Church, Virginia, USA
  • (702) 646-2219
    Las Vegas, Nevada, USA
  • (323) 460-4500
    Los Angeles, California, USA
  • (305) 448-4096
    Miami, Florida, USA
  • (844) 422-2466
    Missing Or damaged Parts
  • (212) 233-8450
    New York, New York, USA
  • (301) 770-4330
    Rockville, Maryland, USA
  • (603) 893-4688
    Salem, New Hampshire, USA
  • (973) 379-4203
    Springfield, New Jersey, USA
  • (718) 982-0071
    Staten Island, New York, USA
  • (202) 232-4310
    Washington, District of Columbia, USA

Headquarters:

  • (908) 688-0888

Bed Bath and Beyond Emails:

Media
Affiliates
accessibility@bedbath.com
businessdirect@bedbath.com
Bulk and Corporate orders
facebook@bedbath.com
ir@bedbath.com
Investor Relations
copyright.agent@bedbath.com
Copyright Infringement Inquiries
privacy.information@bedbath.com
Privacy Inquiries
termsofuse@bedbath.com
marketing@bedbath.com
Marketing Inquiries
public.relations@bedbath.com
PR Inquiries
media@bedbath.com
Press Inquiries
Is this your business?

How to Contact Bed Bath and Beyond Customer Serive?

Most Popular Number:

(800) 462-3966
Total calls: 5 871 Issues resolved: 182 Last call: Jun 13, 2025
author avatar
PissedConsumer Reporter

The Bed Bath & Beyond customer service phone number is 1-800-462-3966. You can call this number for assistance with online orders, store purchases, gift cards, bridal and gift registries, and other customer service inquiries. Bed Bath & Beyond customer service hours are 7:00 am and 12:00 am ET seven days a week.

To contact Bed Bath & Beyond customer service live chat, go to the Bed Bath & Beyond website, scroll down to the bottom of the page, and click on "Customer Service.” You have to then click on the "Chat" button under the "Contact Us" section.

Bed Bath & Beyond's customer service live chat feature is available 7 days a week, between 9:00 am and 10:00 pm ET. If you need assistance outside of these hours, you can also contact Bed Bath & Beyond customer service by phone or email.

You can contact Bed Bath & Beyond customer service by email at support@bedbath.com. You can use this email address to send inquiries or questions about your Bed Bath & Beyond order, including issues with shipping, returns, or other related concerns. Mail support may not be the fastest method to get assistance. So, if you need immediate assistance, contact Bed Bath & Beyond customer service by phone or through their Bed bath & beyond customer service live chat.

Bed Bath and Beyond Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Bed Bath and Beyond Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Bed Bath and Beyond is 8004623966. 82% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 29% of customers reported contacting a real person successfully.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.

  • Be prepared for the call as Bed Bath and Beyond may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.

View full overview ›
PissedConsumer Club

Contact Information

Bed Bath and Beyond Website:

Bed Bath and Beyond Help Center:

Corporate Office Address:

Bed Bath and Beyond Inc.
650 Liberty Avenue
Union, New Jersey 07083
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 7:00am - 12:00am (Eastern Time)


Other Locations:

715 Morris Turnpike

Springfield, New Jersey 07081

United States


97 Warren St

New York, New York 10007

United States


3100 14th Street Northwest

Washington, District of Columbia 20010

United States

More contact details

Bed Bath and Beyond Customer Service Reviews

1.4 / 5
Bad
Bennett Shf
Shipping address error

There was no place to add an address that was not my billing adress. Tried to change it immediately with no success.

Tried the next day and no success. My order is going to an adress where no one will be there for 4 months!

Guest-6617638
Deleted the app and will never order anything again
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Poor customer service. I do no recommend doing business with this company. This is my first bad review for any company.

Patti B Wey
Order
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Answer the phone. Answer the phone.

Poor customer service. Poor customer service.

Poor customer service. Poor customer service.

Vicky Lur
The credenza was not very well made to begin with
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Still looking to purchase a leg that broke off on a very expensive credenza. Which was too big to only put five legs very sloppy workmanship and not very sturdy to begin with.

How Good is Bed Bath and Beyond's Customer Service?

Jett Eck
Jett Eck
Feels Disappointed | Jan 07, 2025

They sent me the wrong item and wanted me to pay $22 to send it back. Totally unacceptable.

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Sendy Kcy
Sendy Kcy
Feels Disappointed | May 08, 2024

I have not ordered anything from bed and bath beyond and your charged me $19 please investigate

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Lenee Olk
Lenee Olk
Feels Satisfied | Apr 25, 2024

Very nice, very helpful and made the customer feel very comfortable she was very helpful

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Nasra Lsp
Nasra Lsp
Feels Disappointed | Apr 13, 2024

When you tell a customer you will get back to them and don't not good. Also add days to delivery for no reason not good.

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Cathy L Bhl
Cathy L Bhl
Feels Satisfied | Mar 18, 2024

Excellent

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Benedicto Sjj
Benedicto Sjj
Feels Disappointed | Jan 10, 2024

Still waiting on having my order processed and shipped

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Summary of Bed Bath and Beyond Customer Service Calls

7.7K TOTAL
CALLS
03:33 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bed Bath and Beyond?

Shipping and Delivery Question:

  • “Never received my package”
  • “Wrong delivery address”
  • “Shipping”

Request for Information Question:

  • “Assistance with order”
  • “Ask about a product”
  • “Question about shipping”

Product/ Service Question:

  • “Recently purchased patio furniture”
  • “Recent patio furniture purchase.”
  • “Complaint”

Return/ Replace Question:

  • “Return”
  • “Need to make a return and order number is not listed on my account”
  • “A return - product advertised as 28 inches and it is barely 20 inches”

Payments and Charges Question:

  • “Fraud”
  • “Resolve issue with charge for product that was returned and still being charged for”
  • “Order umbrella base by invoice sent to wrong email”

Activation/ Cancellation Question:

  • “Cancel an order”
  • “Your ange person cancelled on me at the last minute. The person who puts furniture together I want a refund”
  • “Cancel a order”

Cards Question:

  • “Check gift card balance”
  • “Gift card”
  • “Redo redeem a gift card”

Refund Question:

  • “Refund”
  • “Wondering when I will get my refund back”
  • “Refund status”

Account Question:

  • “Rewards”
  • “Balance inquiry”
  • “Get account balanced”

Staff Question:

  • “Customer service”
  • “Appauling Customer Service”
  • “Customer service issue”

Website/ Application Question:

  • “I can’t get on the website to order 4 plates of Red Vanilla classic white”
  • “Order online”
  • “I placed an order, want to make sure it’s a real website”

Employment Question:

  • “Need W2 for Income tax return. I never got it.”
  • “W2”
  • “W-2”

Other Question:

  • “Trying to order table and process is spooning”
  • “You didn't put 20 percent off my order”
  • “32538986”

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