Not resolved
1.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
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I ordered the conair infiniity pro conair 2 in 1 hot styling spin brush . it was pictured on their site having a 1 1/2 and a 2 inch barrel brush.

I was also told by the CSR that it had both and you can see the purple plastic holders also are show in a pair.

They have the wrong conair product number on this item and csr were horrible to work with.

I spent over 2 hours on the phone waiting for resolution and even though they have the pick up number from fed ex and the return tracking number they refuse to credit my card.

DO NOT BUY FROM THEM ONLINE. POOR CUSTOMER SERVICE AND IF YOU WANT YOUR HAIR ROLLED TO YOUR SKULL AND BECOME HAIRLESS BUY THIS BRUSH IF NOT DO NOT! IT'S MADE FOR ULTRA LONG HAIR NOT MEDIUM LENGTH HAIR.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Full refund.

I didn't like: Refused to credit my card even with tracking and prp from fed ex, Despite it being on its way back to them, Do not buy from them online, False advertisement, Return policy.

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