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NEVER purchase anything online from this company. I had to placed an order with someone on the phone because there is no place on their website to add my promotion code. They were able to place my order with my promo code, however I received an email from the purchase...
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1.0
I didn't like
  • Website
  • Online experience
  • Process production department
#1170410
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We bought this super expensive full automatic espresso machine  $1400 and asked for extended warranty before we even bought it. Bed Bath and Beyond assured us NOT to worry about it.. they would take care of us even after the warranty is over. We spoke to 2 store...
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Anonymous
sas

BBB does not offer warranty's. You can return your item to the store with a receipt, and you can get your money back, or get a new one.

Anonymous
imo

If they still sell the same model, buy another new one. Return the original broken one with your new receipt. You have the requirements for a return. Item and receipt. pro...

1.8
#1169062
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I placed an order for three items on January 2nd. All items were listed as "in stock." I paid through paypal since I had never ordered from this company before. January 4th money was added to my paypal account but the entire amount wasn't reflected in my balance....
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1.0
I didn't like
  • Shady selling practices
  • Bad business practices
  • False advertisement
#1165986
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Bed Bath And Beyond - Disbelief and Dishonest!
1/1

Bed Bath And Beyond - Disbelief and Dishonest!

Bed Bath And Beyond
#1167879
I am furious about the label that was on my package for my grandson. What is wrong with you guys; I want an honest answer and I am returning all of the items I bought from your baby department. I will not shop your store again because your customer service department just lied to me. Take a look at the pictures and message that I upload. Rosa
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Bed Bath And Beyond - Horable BULLY of a cashier. Melody 22nd and harrison

Bed Bath And Beyond
#1159149
1.1
Details
Tried to return gift to store for another item and Melody got in my wifes face and Bullied her into tears. SHE NEEDS to B FIRED!!!
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Bed Bath And Beyond - Terrible

Bed Bath And Beyond
#1149699
1.0
Details
Stopped at the Everett store. Walked in saw two employees walking together just talking, I said excuse me and one said just a minute and they both walked off and I never saw them again. Talked to the manager and she didn’t really seem to care. I thought the whole experience was very rude. Never been treated like that before in BBB
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Customer service
Staff

Bed Bath And Beyond - Do not order!!

Bed Bath And Beyond
#1118256
1.0
Details
Ordered item online Sunday. Took 3 days to send it out. Said I would get Thursday item never came. Tracking said item would deliver Friday, never came. Then said Saturday never came. Its still sitting at their warehouse. I contacted customer service. No help no answers. Said item has till Tuesday to deliver. No answer on why took 3 days to send out. No answer on why taking so long to get.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
01/08/18 - I called BB&B earlier asking if I can return w/o the receipt of their products that I received as gift last Christmas 2017; the lady told me that they can give me a Merchandise Credit Card. After work I went to BB&B & returned the products. The cashier by...
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1.0
I didn't like
  • Humiliated and embarassed
  • Doubtedly mistreated by store manager randy maize wichita ks
#1165754
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Ordered a gift dec 6th. As of today dec 2rd item STILL not shipped. After phoning, emailing and facebooking multiple times no real effort was made to send me my item. As compensation for going without a gift for a loved one at xmas I was told I would be refunded a...
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1.0
#1154753
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ordered two sets of king size sheets and choose the free shipping since order was over $29.00. living in california order was shipped from midwest . it took almost 2 weeks to receive order . are you kidding me. in this day and age almost 2 weeks from the midwest to...
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3.3
I liked
  • Price
I didn't like
  • Slow slow slow delivery
#1154531
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I used to enjoy shopping at BED BATH AND BEYOND in Nashua NH. Over the past few years it has become a cramped, sloppy place to get aggravated while trying to shop. The aisles are too small to allow a tolerable shopping experience. If anyone is coming the other way...
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1.2
I liked
  • Easy parking and access to entrance
I didn't like
  • Cramped sloppy store
#1150153
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I think it's a great little flashlight and if it's as durable as they say and if it stands the test of time I will be thrilled. I bought one and got another free at Bed bath and beyond. If you can follow simple instructions you will get a10$ discount on the...
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4.0
Product
I liked
  • Product
  • It so far
I didn't like
  • Quality of product
  • Reading
#1132728
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I ordered a treadmill online Oct 22, 2017. No emails received confirming or shipping updates. I called multiple times and spoke with various representatives. All said item on backorder or it’s not available. I requested to cancel item, which they said no I need to...
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1.0
#1131452
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Contact Bed Bath And Beyond

Mailing Address:
Bed Bath & Beyond
Returns Processing / Door 39 1001 West Middlesex Avenue
Port Reading, New Jersey 07064
Phone:
(800) 462-3966
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I was trying to buy a plate set at Bed Bath and Beyond's online storefront. And the site would not allow me to add items to my cart. And when I tried going to my cart, it gave a weird message saying I had left the window idling for 15 minutes and my session had...
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#1110928
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