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New Reviewer

Where are my replacement salad plates and bowls???

Bed Bath and Beyond - Where are my replacement salad plates and bowls???
Bed Bath and Beyond - Where are my replacement salad plates and bowls???
Bed Bath and Beyond - Where are my replacement salad plates and bowls???
I ordered two 12 piece fiesta brights. When the package came 4 salad plates were missing, 4 salad plates from the other box were broken, and two bowls were broken. I have submitted this and tried calling several times but am not getting any answers as to where my replacement products are. No email no confirmation nothing. My original order number is BBB387310****. I was told to throw away the broken bowls and plates.
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Featured
ID
#3275836 Review #3275836 is a subjective opinion of poster.
Pros
  • Good priducts
Cons
  • No way to contact customers service to return merchandise
Loss
$100
Preferred solution
Deliver product or service ordered
New Reviewer

Unsatisfied with product

About the product I received. TIGI CATWALK 1.45 FL OZ CURLS ROCK AMPLIFIER . QTY 3. TWO OF THEM WOULDNT EVEN PUMP OT PRODUCT. I THOUGHT I WILL NEVER ORDER FROM YALL AGAIN IF THIS IS NOT MADE RIGHT
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ID
#3843802 Review #3843802 is a subjective opinion of poster.
Location
Mayfield, Kentucky

Order status

Item being advertised as back in stock and then told it is discontinued. Second time this has happened. BB&B is going downhill!
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ID
#3840598 Review #3840598 is a subjective opinion of poster.
Location
Arlington, Texas

Charge for items not received, please contact me 919-273-****

Charge for items not received, orders never complete. Items ordered not received. No way to contact because of no human customer service, please call me at 919-273-**** or email me at , gloriawilliams200@***.com

User's recommendation: Make sure you deal with a company with human customer service.

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ID
#3839669 Review #3839669 is a subjective opinion of poster.
Location
Frederick, Maryland
Pros
  • Good coupons
  • Good coupon offers
  • Price
Cons
  • Customer service is awful

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Verified Reviewer
New Reviewer

Complaint

In hold for 25 min. Someone pickup and never answered !!! Are you kidding me what kind of business is this ??

User's recommendation: Answer calls.

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ID
#3828638 Review #3828638 is a subjective opinion of poster.
Location
East Hartford, Connecticut
Preferred solution
Price reduction

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Verified Reviewer
New Reviewer

Can’t get live human to speak with me!!!

I just want to talk to a live human being and not to a robot or messaging center. Im very disappointed in bed Bath & beyond. I wish they would hire some human beings to speak to us.

User's recommendation: I just want to talk to a live human being and not to a robot or messaging center. I’m very disappointed in bed Bath & beyond. I wish they would hire some human beings to speak to us.

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ID
#3826500 Review #3826500 is a subjective opinion of poster.
Location
Portland, Oregon

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Verified Reviewer
New Reviewer

Wrong items sent

I recently received an order from Bed, Bath, Beyond that was not the item I had ordered. I had ordered 8 boxes of Theraflu 6-Pack Sinus & Pain Hot Liquid Powder in Apple Cinnamon, and instead received three boxes of Multisymptom Severe Cold Nighttime. The correct invoice was sent with the wrong item, and I would like to get the appropriate items sent out to us. Thank you!
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ID
#3812285 Review #3812285 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

No answer, didn’t receive my order confirmation. Please call me back - 919-273-****

Place an order , didnt receive the confirmation order number . Please call back . I need to make sure it wasnt fraud. You took my money . 919-273-****
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ID
#3812036 Review #3812036 is a subjective opinion of poster.
Location
Richmond, Virginia

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New Reviewer

They got their money now say they can't help me

I bought a coffee maker payed it through after pay, returned it at the store bed bath and beyond. They kept taking the money out, I went to bed bath and beyond and they said they can't help me. They could take the money but they can't help me. And to speak to someone in afterpay is practically impossible.
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1 comment
#2222031

afterpay is still taking the money not BBB. you need to try and contact a person at afterpay.

ID
#3799787 Review #3799787 is a subjective opinion of poster.
Location
Wappingers Falls, New York

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Verified Reviewer
New Reviewer

Wasn’t interested in helping my specific issue

Paid someone to put together my cabinet I bought online. When we were missing extra pieces required to complete it. We also discovered the top piece on the cabinet was damaged.
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ID
#3794133 Review #3794133 is a subjective opinion of poster.
Loss
$250
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Un-authorized payments; Un-satisfied customer service (India)

July 20, 2022 Re: Bed Bath & Beyond Acct Acct-Holder: Renee J Gray Dear Comenity Bank, I am writing you for two reasons: To inquire as to why my monthly payment amount drastically increased? I pay always on time. I want to dispute several fraudulent transactions (which...
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ID
#3784502 Review #3784502 is a subjective opinion of poster.
Location
Chicago, Illinois
Pros
  • Decent products
Loss
$347
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Compliant

Horrbile Horrible, Horrbile service. Your cashiers want to argue with me, not check prices on items, and throw things in my basket at me. Manger was no better. I am looking for a gift card for the horrible service and being racially profiled. This took place at your Beverly Hills, Michigan store about 1:15 pm on July 21, 2022.
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ID
#3781817 Review #3781817 is a subjective opinion of poster.
Location
Southfield, Michigan
Cons
  • Unprofessionlism and racially profiled
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Victim of fraud and getting no help

My wife and I were victims of a fraud where over $2000.00 dollars of items were sent to our address and monies removed from our bank account. ( the bank has been working with us to re-coup our money. However I have been on the phone with customer service since Friday...
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ID
#3781594 Review #3781594 is a subjective opinion of poster.
Location
Myrtle Beach, South Carolina
Loss
$2000
Preferred solution
All packages returned

The final resolution was most satisfying

i was ordering some items on line thinking they would be delivered just like the yarn i ordered last year; i am assuming there is no longer delivery available; then i tried to order the items as a pick up i. the store. No way to communicate that idea so i tried to find...
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ID
#3773861 Review #3773861 is a subjective opinion of poster.
Location
Santa Barbara, California
New Reviewer

Fail to refund for return items

I made a purchase through Bed Bath and Beyond. The merchandise was received damaged so I returned next day. That was on June 26. I have called several tomes and tell me its been escalated. However when I called they just make more excuses. It is now July 13 and still no refund. Worst company ever. I will be deleting my acct.

User's recommendation: Dont use this service. Its not worth the headache.

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1 comment
#2213078

call your bank. your bank is withholding the funds.

ID
#3758021 Review #3758021 is a subjective opinion of poster.
Preferred solution
Full refund

Sent wrong size.. Blamed error on web page. Waste of time and effort.

Ordered two extra long mattress pads 350 thread count damask twin mattress pad. Website clearly says Twin x long (does not mention straight twin). Order came with two TWIN. pads, NOT TWIN XL. There is a 5 inch difference!! Trying to help two grandkids get ready for college. I consider this a scam! Ordered from Amazon instead!
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ID
#3757656 Review #3757656 is a subjective opinion of poster.
Location
Ledyard, Connecticut

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