Bed Bath and Beyond Reviews and Complaints | bedbathandbeyond.com @ Pissed Consumer

Most helpful review

New Reviewer

Jan 21, 2022 Dana B Qmd

Where are my replacement salad plates and bowls???

2.4

I ordered two 12 piece fiesta brights. When the package came 4 salad plates were missing, 4 salad plates from the other box were broken, and two bowls were broken. I have submitted this and tried calling several times but am not getting any answers as to where my replacement products are. No email no confirmation nothing. My original order number is BBB387310****. I was told to throw away the broken bowls and plates.

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Featured

#3275836

Pros

Good priducts

Cons

No way to contact customers service to return merchandise

Loss

$100

Preferred solution

Deliver product or service ordered

New Reviewer

Aug 11, 2022 Yvonne G Dxj

Unsatisfied with product

About the product I received. TIGI CATWALK 1.45 FL OZ CURLS ROCK AMPLIFIER . QTY 3. TWO OF THEM WOULDNT EVEN PUMP OT PRODUCT. I THOUGHT I WILL NEVER ORDER FROM YALL AGAIN IF THIS IS NOT MADE RIGHT

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#3843802

Location

Mayfield, Kentucky

Aug 10, 2022 PissedConsumer3840598 of Arlington, TX

Order status

Item being advertised as back in stock and then told it is discontinued. Second time this has happened. BB&B is going downhill!

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#3840598

Location

Arlington, Texas

Aug 10, 2022 PissedConsumer3839669 of Frederick, MD

Charge for items not received, please contact me 919-273-****

2.3

Charge for items not received, orders never complete. Items ordered not received. No way to contact because of no human customer service, please call me at 919-273-**** or email me at , gloriawilliams200@***.com

User's recommendation: Make sure you deal with a company with human customer service.

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#3839669

Location

Frederick, Maryland

Pros

Good coupons
Good coupon offers
Price

Cons

Customer service is awful

New Reviewer

Aug 06, 2022 Angelina G Snh

Complaint

In hold for 25 min. Someone pickup and never answered !!! Are you kidding me what kind of business is this ??

User's recommendation: Answer calls.

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#3828638

Location

East Hartford, Connecticut

Preferred solution

Price reduction

New Reviewer

Aug 05, 2022 Reann Rql

Can’t get live human to speak with me!!!

2.0

I just want to talk to a live human being and not to a robot or messaging center. Im very disappointed in bed Bath & beyond. I wish they would hire some human beings to speak to us.

User's recommendation: I just want to talk to a live human being and not to a robot or messaging center. I’m very disappointed in bed Bath & beyond. I wish they would hire some human beings to speak to us.

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#3826500

Location

Portland, Oregon

New Reviewer

Jul 31, 2022 Robert H Nvs

Wrong items sent

3.5

I recently received an order from Bed, Bath, Beyond that was not the item I had ordered. I had ordered 8 boxes of Theraflu 6-Pack Sinus & Pain Hot Liquid Powder in Apple Cinnamon, and instead received three boxes of Multisymptom Severe Cold Nighttime. The correct invoice was sent with the wrong item, and I would like to get the appropriate items sent out to us. Thank you!

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#3812285

Preferred solution

Deliver product or service ordered

New Reviewer

Jul 31, 2022 Dionta Noy

No answer, didn’t receive my order confirmation. Please call me back - 919-273-****

1.4

Place an order , didnt receive the confirmation order number . Please call back . I need to make sure it wasnt fraud. You took my money . 919-273-****

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#3812036

Location

Richmond, Virginia

New Reviewer

Jul 27, 2022 Hector M Fzq

They got their money now say they can't help me

I bought a coffee maker payed it through after pay, returned it at the store bed bath and beyond. They kept taking the money out, I went to bed bath and beyond and they said they can't help me. They could take the money but they can't help me. And to speak to someone in afterpay is practically impossible.

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1 comment

Jul 29, 2022 PissedConsumer2222031 #2222031

afterpay is still taking the money not BBB. you need to try and contact a person at afterpay.

0 0

#3799787

Location

Wappingers Falls, New York

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New Reviewer

Jul 25, 2022 Michelle A Cqx

Wasn’t interested in helping my specific issue

2.5

Paid someone to put together my cabinet I bought online. When we were missing extra pieces required to complete it. We also discovered the top piece on the cabinet was damaged.

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#3794133

Loss

$250

Preferred solution

Deliver product or service ordered

New Reviewer

Jul 22, 2022 ReneeJ G

Un-authorized payments; Un-satisfied customer service (India)

July 20, 2022 Re: Bed Bath & Beyond Acct Acct-Holder: Renee J Gray Dear Comenity Bank, I am writing you for two reasons: To inquire as to why my monthly payment amount drastically increased? I pay always on time. I want to dispute several fraudulent transactions (which...

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#3784502

Location

Chicago, Illinois

Pros

Decent products

Loss

$347

Preferred solution

Full refund

New Reviewer

Jul 21, 2022 Chardonnay R of Southfield, MI

Compliant

1.0

Horrbile Horrible, Horrbile service. Your cashiers want to argue with me, not check prices on items, and throw things in my basket at me. Manger was no better. I am looking for a gift card for the horrible service and being racially profiled. This took place at your Beverly Hills, Michigan store about 1:15 pm on July 21, 2022.

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#3781817

Location

Southfield, Michigan

Cons

Unprofessionlism and racially profiled

Preferred solution

Full refund

New Reviewer

Jul 21, 2022 John S Xsn

Victim of fraud and getting no help

1.0

My wife and I were victims of a fraud where over $2000.00 dollars of items were sent to our address and monies removed from our bank account. ( the bank has been working with us to re-coup our money. However I have been on the phone with customer service since Friday...

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#3781594

Location

Myrtle Beach, South Carolina

Loss

$2000

Preferred solution

All packages returned

Jul 19, 2022 PissedConsumer3773861 of Santa Barbara, CA

The final resolution was most satisfying

i was ordering some items on line thinking they would be delivered just like the yarn i ordered last year; i am assuming there is no longer delivery available; then i tried to order the items as a pick up i. the store. No way to communicate that idea so i tried to find...

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#3773861

Location

Santa Barbara, California

New Reviewer

Jul 13, 2022 Sandra j Gjk

Fail to refund for return items

2.2

I made a purchase through Bed Bath and Beyond. The merchandise was received damaged so I returned next day. That was on June 26. I have called several tomes and tell me its been escalated. However when I called they just make more excuses. It is now July 13 and still no refund. Worst company ever. I will be deleting my acct.

User's recommendation: Dont use this service. Its not worth the headache.

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1 comment

Jul 16, 2022 PissedConsumer2213078 #2213078

call your bank. your bank is withholding the funds.

0 0

#3758021

Preferred solution

Full refund

Jul 13, 2022 PissedConsumer3757656 of Ledyard, CT

Sent wrong size.. Blamed error on web page. Waste of time and effort.

Ordered two extra long mattress pads 350 thread count damask twin mattress pad. Website clearly says Twin x long (does not mention straight twin). Order came with two TWIN. pads, NOT TWIN XL. There is a 5 inch difference!! Trying to help two grandkids get ready for college. I consider this a scam! Ordered from Amazon instead!

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#3757656

Location

Ledyard, Connecticut

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Price Affordability	2/5
Style and Design	2/5
Location	2/5
Diversity of Products or Services	2/5
Value for money	2/5

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"Wrong items sent"

"Charge for items not received, please contact me 919-273-****"