My husband and I registered with Bed, Bath and Beyond for our wedding. We received a duplicate gift because someone didn't state they were buying from a gift registery.
We returned the duplicate item and received a store credit, but they took a restocking fee from our total. I can understand a restocking fee, but that should be waived if the item being returned was a gift. And especially since we registered with their store, basically telling everyone to shop there! When I told the store clerk about my disappointment, he didn't seem like he cared.
It was a nice cutlery set, so its not like they wont sell it.
Maybe we should get a commission on it once they sell it then!!! VERY DISAPPOINTED CONSUMER!!!
Reason of review: Return Policy.
Monetary Loss: $6.
Preferred solution: Full refund.
I didn't like: Customer service, Return policy.